Boots UK is one of the largest retailers in the UK outside the four main grocers with an annual turnover of circa £7bn and is a subsidiary of Walgreen Boots Alliance. They have a very successful gift card programme operational for over 10 years across B2C and B2B channels which would rank in the top 20 UK programmes in terms of consumer popularity and annual sales volumes.
This project involved the re-platforming of the Boots gift card programme off alegacy inhouse processing engine on to a dedicated instance of Savvy’s Connect Core platform. The project facilitated Boots to launch gift cards in Ireland and to retire a legacy processing engine unfit for business objectives for their gift card programme, particularly in the digital space.
In H2 2015, Boots invited Savvy to participate in an RFI and RFP process aimed at selecting a replacement for their legacy gift card processing engine, which would in turn act as the core enabler for a range of new Boots gift card initiatives. In Q1 2016 Savvy was formally selected as the preferred vendor to Boots for their requirements after an extensive market evaluation and short-listing process. The project commenced mid Q2 2016.
The project completed successfully in Q1 2017 on schedule and budget.